SPECIALLENS Cosmetic Lens Center

TERMS AND CONDITIONS

• Items are 100% in new and excellent condition
• Make sure you read everything (FAQ/Information) before proceed your order
• Buy at your own risk. We are not responsible of any problem, infection, or any injured to your eyes. We can only guarantee the products we are selling are 100% authentic!
• Price excludes postage. You can see the shipping fees during your checkout.
• We do not responsible any damage cause on the lens/container/lens case during the shipment. We only send out the lens/container/lens case in good condition with well packaging.
• Due to different contrast of the monitor, some of the colors of the item will be slightly different.
• Price is not negotiable. We have already provided you the best price with authentic goods.
• Once payment made, no refund is allow.
• We will ship your parcel on time. We do not responsible for any delay cause by courier or the custom.
• We do not responsible for any return/reject items from your local courier or custom due to your country policies. Please check with it if necessary.
• We do not bare with the duty taxes/declaration fees/or any other fees that apply by your local custom/post office/courier. Once the package reach your country, you are responsible to declare and pay for the duty taxes (if any).
• To resend the return parcel again, shipping fees is apply. This is charge by the courier, not us.
• As during promotion period, most of the lenses will easily out of stock. Your order will be proceed to pre-order session. Once the restock items have arrived we will ship out to you immediately. You may email us to get further information regarding the lens before you place order to avoid any inconvenient.
• We reserve the right to make any changes on our website, policies and the terms & conditions at any point of time.
• We will ship your items out by next working days once we receive it. We know you can't wait for it :)

#Return item Policy
• We always triple check product (item code, shipping addressed) before send it out to you. If there is anything goes wrong with your parcel, such as wrong item code/power or degree, email us immediately.
• Claims for return item must be made within 7 days of receipt of item.
• Returned goods must be in original condition (not worn or open the container). Please also send back the original packaging. We do not responsible for the shipping charges whether is for returning package or resending package. Shipping fees will never be refund as this is charge by the couriers, not us.
• Refunds will be limited to the maximum value of the original order, minus delivery fees and will only be issued against the same credit or debit card account as supplied to pay for the goods. You are responsible for return shipping and handling fees. Orders were sent with free shipping is subjected to a non-refundable shipping fee. Shipping and handling costs that were charged when you place your order are not refundable, unless a mistake was ours. If you ordered the wrong item, or wish to exchange an item, additional shipping charges will apply.
• You must send an email to us to inform before return the items to us. Otherwise we would not entertain those return without notification.
• Lenses with manufacturer defects will be replaced free of charge.
• We reserve the right to refuse exchange to anyone who, in our opinion, makes excessive exchanges.
• Last but not least, happy shopping at SPECIALLENS™ Cosmetic Lens Center.


Email us order@speciallens.com if you need further assistant.